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Zimbra服务无法正常启动
2013-05-31 09:13:16      个评论      
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1. 问题描述

1) zimbra服务状态:

 zimbra@mail:~$ zmcontrol status
 Host mail.example.com
       antispam                Running
       antivirus               Running
       ldap                    Running
       logger                  Running
       mailbox                 Stopped
               zmmailboxdctl is not running.
       mta                     Running
       snmp                    Running
       spell                   Running
       stats                   Running
       zmconfigd               Running
 zimbra@mail:~$
2) zimbra的/var/log/mail.log日志信息如下:

 Mar  7 20:12:20 mail zimbramon[10875]: 10875:info: Starting snmp via zmcontrol
 Mar  7 20:12:20 mail zimbramon[10875]: 10875:info: Starting spell via zmcontrol
 Mar  7 20:12:20 mail zimbramon[10875]: 10875:info: Starting mta via zmcontrol
 Mar  7 20:12:21 mail postfix/postfix-script[12799]: warning: not owned by root: /opt/zimbra/postfix-2.7.7.3z/conf/main.cf
 Mar  7 20:12:21 mail postfix/postfix-script[12800]: warning: not owned by root: /opt/zimbra/postfix-2.7.7.3z/conf/master.cf
 Mar  7 20:12:21 mail postfix/postfix-script[12801]: warning: not owned by root: /opt/zimbra/postfix-2.7.7.3z/conf/master.cf.in
 Mar  7 20:12:21 mail postfix/postfix-script[12817]: starting the Postfix mail system
 Mar  7 20:12:21 mail postfix/master[12818]: daemon started -- version 2.7.7, configuration /opt/zimbra/postfix-2.7.7.3z/conf
 Mar  7 20:12:21 mail saslauthd[12826]: detach_tty      : master pid is: 12826
 Mar  7 20:12:21 mail saslauthd[12826]: ipc_init        : listening on socket: /opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux
 Mar  7 20:12:21 mail zimbramon[10875]: 10875:info: Starting stats via zmcontrol
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: status requested
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: assuming no other instance is running
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: assuming no other instance is running
 Mar  7 20:12:37 mail zmmailboxdmgr[13978]: no manager process is running
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: status requested
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: assuming no other instance is running
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: assuming no other instance is running
 Mar  7 20:12:37 mail zmmailboxdmgr[13986]: no manager process is running
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: status requested
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process 
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: assuming no other instance is running
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: assuming no other instance is running
 Mar  7 20:12:38 mail zmmailboxdmgr[14215]: no manager process is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: status requested
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: assuming no other instance is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: assuming no other instance is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14460]: no manager process is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: status requested
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: assuming no other instance is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: assuming no other instance is running
 Mar  7 20:13:39 mail zmmailboxdmgr[14468]: no manager process is running
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: status requested
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: assuming no other instance is running
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: file /opt/zimbra/log/zmmailboxd.pid does not exist
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: assuming no other instance is running
 Mar  7 20:14:04 mail zmmailboxdmgr[14923]: no manager process is running
2.解决方法

 1) As root - # mv /opt/zimbra/mailboxd/etc/keystore /root/keystore.old
 2) As root - # /opt/zimbra/bin/zmcertmgr deploycrt self
 3) As root - /opt/zimbra/libexec/zmfixperms --verbose --extended
 4) Login as the zimbra and restart all of zimbra
 修复后的zimbra服务状态如下:
 
 zimbra服务启动后,若还不能正常访问,出现如下图所示现象:
\

 
 需要更新文件/opt/zimbra/conf/localconfig.xml中zimbra的UIDs,然后重新执行上述步骤进行修复就可以了
 注:zimbra的UID可以在 /etc/passwd文件查询

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